HealthLockMember support

Your HealthLock plan is changing

Your protection isn't going anywhere. How you enroll is.

Your Mastercard-sponsored offer has ended. To keep your medical identity protection active without interruption, you'll need to choose your plan directly — takes less than 2 minutes.

Review My Plan
Medical identity protection for your whole household

Why you have this coverage

The kind of exposure a credit card alert can't catch.

Medical identity theft costs victims $13,500 on average— compared to just $55 for financial fraud.

Ponemon Institute / Medical Identity Fraud Alliance; Javelin Strategy & Research

Verified at the source

Every claim is checked directly against 250 connected insurance companies.

DeepAudit™ bill review

Billing errors and overcharges flagged before you ever pay them.

Medical Privacy Risk Score

Ongoing visibility into how exposed your medical identity actually is.

Breach detection at the provider level

Alerted if a provider you use is breached.

Your options

Choose how you'd like to continue.

Your current protections stay active only if you select a plan below.

HealthLock

Protect

Medical ID Theft & Fraud Protection

$9.99$4.99/momember rate
  • DeepAudit™ flags up-coding and overcharges on incoming claims
  • We investigate unrecognized charges and help resolve fraud
  • Privacy Risk Score tracks your medical privacy exposure
Choose Protect
Recommended

HealthLock

Pro

Everything in Protect, plus full auditing and appeals support

$34.99$13.49/momember rate
  • Everything included in Protect
  • Covers your household
  • DeepAudit™ bill review and provider overcharge recovery
  • Advocate-led appeals for denied or disputed claims
  • Two-year retroactive review of past claims
Choose Pro

End medical identity monitoring. You can re-enroll later, but monitoring history and current investigations won't carry over.

Questions? Your specialist is one message away — support@healthlock.com