HealthLockMember support

FOR FORMER HEALTHLOCK MASTERCARD MEMBERS

Keep HealthLock working for your family.

Your HealthLock for Mastercard benefit has ended. To keep your medical identity protection active without interruption, you'll need to choose your plan directly.

No automatic enrollment · You will not be charged unless you select and confirm a plan

Choose how you'd like to continue.

Your current protections stay active only if you select a plan below.

No surprise charge. You will review plan and billing terms before anything is confirmed.

Medical identity protection for your whole household

Why you have this coverage

The kind of exposure a credit card alert can't catch.

Medical identity theft costs victims $13,500 on average— compared to just $55 for financial fraud.

Ponemon Institute / Medical Identity Fraud Alliance; Javelin Strategy & Research

Verified at the source

Claims are imported from over 250 connected insurance companies.

DeepAudit™ bill review

Billing errors and overcharges flagged before you ever pay them.

Medical Privacy Risk Score

Ongoing visibility into how exposed your medical identity actually is.

Breach detection at the provider level

Alerted if a provider you use is breached.

Your options

Choose how you'd like to continue.

Your current protections stay active only if you select a plan below.

HealthLock

Protect

Medical ID Theft & Fraud Protection

$4.99/momember rate
  • DeepAudit™ flags up-coding and overcharges on incoming claims
  • We investigate unrecognized charges and help resolve fraud
  • Privacy Risk Score tracks your medical privacy exposure
Choose Protect
Recommended

HealthLock

Pro

Everything in Protect, plus full auditing and appeals support

$34.99$13.49/momember rate
  • Everything included in Protect
  • Covers your household
  • DeepAudit™ bill review and provider overcharge recovery
  • Advocate-led appeals for denied or disputed claims
  • Two-year retroactive review of past claims

Every dollar we save or recover goes back to you. No shared savings. No hidden fees.

Choose Pro

Questions? Your specialist is one message away — support@healthlock.com

Questions, answered

Know exactly what changes.

Need help? 
email support@healthlock.com